210 Lake Street, 2nd Floor
PO Box 588
Elmira, NY 14902-0588
Phone: (607) 737-2952
Fax: (607) 737-2947
Monday - Friday 8:30AM - 4:30PM
Definition of INFORMATION TECHNOLOGY:
The technology involving the development, maintenance, and use of computer systems, software, and networks for the processing and distribution of data.
The Information Technology Department (IT) is concerned with the use of technology in managing and processing information, especially in large organizations. In particular, IT deals with the use of electronic computers and computer software to convert, store, protect, process, transmit, and retrieve information.
As with industrial processes, our IT department has moved in all respects from a custom, craft-based industry where the product was tailored to fit one department to multi-use components taken off the shelf to find the best-fit in any situation, such as Microsoft Exchange.
There are also specialist packages for payroll and personnel management, account maintenance and employee management, to name a few. These are highly specialized and intricate components of larger environments, but they rely upon common conventions and interfaces.
Data storage has also standardized. Relational databases are developed by different suppliers to common formats and conventions. Common file formats can be shared by large main-frames and desk-top personal computers, allowing online, real-time input and validation.
In parallel, software development has fragmented. There are still proprietary products available, but these increasingly use standardized methodologies where outcomes are predictable and accessible. At the other end of the scale, any office manager can dabble in spreadsheets or databases and obtain acceptable results, but without IT to manage the use of the software there are risks.