NEWS RELEASE
November 3, 2025
Chemung County's Home Health Agency is Regularly Rated Highest in the County.
The Health Department's Certified Home Health Agency provides home health care to Chemung County patients. These agencies are rated on a "Star" system by the Centers for Medicare and Medicaid Services (CMS). The “Star” ratings range from 0 to 5, with five being the highest. There are two types: Quality of Patient Care, which assesses how well the patient does after treatment and how the agency provides care, and Patient Experience, which assesses patient feedback surveys.
Since 2018, the Health Department's Certified Home Health Agency has outperformed other local certified home health care agencies in both quality of patient care and patient experience. See table below* for the average yearly "Star" rating from 2018 through the second quarter of 2025.
| Chemung County Health Department | Other Local Agencies |
Quality of Patient Care | 4.6 stars out of 5 | 3.5 - 4.1 stars out of 5 |
Patient Experience | 4.6 stars out of 5 | 4.0 - 4.2 stars out of 5 |
This data shows the high level of care provided by the Health Department. This data also indicates that this high level of care is consistently delivered over a long period of time.
*Data obtained from https://www.cms.gov/medicare/quality/home-health/archives
Christopher J. Moss
Chemung County Executive