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Corona Virus/COVID-19

Chemung County 24/7 COVID-19 Hotline (607) 873-1813 available 24/7

Updates can now be found daily at


The Chemung County Health Department has received a number of calls asking why Chemung County reported positive cases of COVID-19 are different than what is reported by the New York State Department of Health (NYSDOH).

Chemung County and NYSDOH use the same data source.  The difference arises as the investigation is begun.  It is not uncommon to discover during the investigation that a case was assigned to Chemung County incorrectly.  For example, patients may have moved to a different county and did not update their address with their medical provider.   Also, college students may be living in a different county. 

Once this issue is identified, the next step is to forward the case to the appropriate county for follow-up.  Once the case is sent to the appropriate county, it is no longer a Chemung County case.  This case however, may remain listed as a Chemung County case by NYSDOH. 

More important than the number of cases is the investigation itself.  It is paramount that the investigation begin quickly and aggressively in order discuss the situation with the patient and their contacts and take the appropriate measures.

Currently the best way to lower your risk of contracting COVID-19 is to stay at home.  If you do need to go out and maintain 6 foot distance from others. 

All people tested are placed on quarantine pending test results.

Not all in quarantine are tested if they don't become sick.

For questions relative to COVID-19 please email or call our hotline 24/7 at 607-873-1813

For Food Registration, please Call the COVID-19 Hotline at 607-873-1813 Option #1


 Date   Resource 
March 26, 2020 COVID-19 Infection Control Fact Sheet
Infection prevention tips for the work place
March 26, 2020 COVID-19 Infographics - Help stop the spread
Infographics to print and post
March 24, 2020 Status Update on COVID-19 in Chemung County
Current statistics and related information for Chemung County
March 24, 2020  COVID-19 EXPOSURE RISK
Risk levels for common activities
Whether you are tested for COVID-19 or not, the same practices apply.
March 16, 2020  Interim Guidance for Cleaning and Disinfection of Food Manufacturing Facilities or Food Retail Stores
Guidance is provided for any food manufacturing facilities, food distribution centers or food retail stores to help prevent the spread of COVID-19
Limitations on gatherings per the Governor
March 16, 2020 Interim Guidance for Large Gatherings and Public Spaces
Limitations on gatherings - additional information
March 16, 2020 Corona Virus Fact Sheet Chemung County Health Dept.
Fact sheet and sources of reliable informatin on COVID-19
March 13, 2020 Chemung County Youth Bureau Cancels Youth Programs
Chemung County Youth Bureaus’ Learn & Earn and Super Saturday Programs cancelled 
March 13, 2020  Chemung County Nursing Facility Visitor Restrictions
Visitors restricted effective today at noon, for a minimum of fourteen days
March 12, 2020 Corona Virus Travel Frequently Asked Questions
Travel FAQ's related to COVID-19
March 12, 2020 Nursing Senior Facility Toolkit
(CDC) and (DOH) resources for prevention of the spread of COVID-19 available at this time.
March 10, 2020  Corona Virus/COVID-19; Q & A with the County Executive and Director of County Health Department
Livestream update from Chris Moss on COVID-19