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Shared Services - Records Imaging Center

Chemung County Information Technology Department

Records Imaging System

County IT hosts the OnBase Records Imaging System for several non-County agencies. This service includes:

  • Provide Storage for document images.
  • Server security.
  • Operating system and application patches and upgrades.
  • Configuring connectivity to the County network either by Ethernet (copper), fiber or Virtual Private Network (VPN) over the internet.
  • Configure scanning devices.
  • Create document scanning profiles.
  • Configure printing at remote sites.
  • Create Active Directory user accounts for securing access to the server.
  • Troubleshoot connectivity and application issues.
  • Offsite backup of all data.

Agencies currently benefiting from this service:

  • Town of Big Flats
  • Catholic Charities
  • City Phone Billing
  • City Assessor
  • City DPW
  • City Police
  • Dental Clinic
  • ECTC
  • Solid Waste
  • Town of Southport
  • STEG

The Records Imaging System is an agreement between the agency and the Records and Information Office, which affords them a fully blown records management system at a fraction of what it would cost if they were to do this on their own. The IT costs are included in the agreement.