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Insurance Department News


7/1/21 - Excellus will be issuing new ID cards with our renewal 1/1/22 to our membership.  Some members may receive the new ID cards early if they have transactions before January.  The new ID cards will be issued to each member of your family enrolled on the policy.  The subscriber and ID# will be on each ID card; however, the dependent's name will also appear on their own ID card.


6/16/21 - The Health and Wellness Page has been updated with new information provided by Excellus to share with our employees regarding various topics.  I will be adding/updating this page periodically.  Take a moment to check it out.


DENTAL TPA CHANGE EFFECTIVE 7/1/2020
Lifetime Benefit Solutions (LBS) has been the Third Party Administrator (TPA) for Chemung County's dental plan; however, LBS is no longer providing this service in their line of business.  Excellus has taken over as the TPA for Chemung County's self-insured dental plan effective 7/1/2020.  

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Many items are no longer available to be linked to the Excellus Website from our County Website.  These items are available to you by creating your own member account on the Excellus Website.  
>>> CREATE A MEMBER ACCOUNT/REGISTER ON THE EXCELLUS WEBSITE: 
Click here <<<
Order/view Excellus ID cards, track your deductible and out-of-pocket maximum, find a doctor/participating provider, view benefits including the current 3-tier formulary, maintenance medication lists for mail order, view your claims, EOB's & more.  Once you register, y
ou can also view this information in the EXCELLUS MOBILE APP

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NEW - WELLFRAME is a mobile app you can install to connect you to BlueCross BlueShield Member Care Management team.  To learn about this benefit please click here.  To get started click here.


Learn more about the TELEMEDICINE benefit through MD LIVE:  Click here
Here is what you need to register for Telemedicine:  Click here
When you are logged in on your Excellus account (see register on Excellus Website), under find a doctor choose Telemedicine Visit


Did You Know....there are Urgent Care Centers in Chemung County? 
Under certain non-emergent conditions, Urgent Care Centers can be a less expensive alternative to the emergency room.  
Emergency Care vs. Urgent Care - Understanding the Difference
Click here


Excellus Blue Card and Travel Coverage -
Click here for information about how your Excellus Blue PPO or Classic Blue Plan works when you are home, away or in another country.  If you have additional questions, please contact the Excellus customer care card on your ID card.

Dependent Coverage through Age 29 - Young Adult Option (NYS Law effective January 1, 2010.
For more information, please Click here.
Please contact Excellus for additional information and to obtain the Excellus Young Adult Dependent Through Age 29 Certification Form