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Adult Protective Services

Director of Children & Family Services - Mindy Banfield

 (607) 737-5487
Fax: (607) 873-1133
Intake: (607) 737-5433

If you believe that an adult is in immediate danger, call 911 or your local police department.

Adult Protective Services (APS)  is responsible for seeking to protect vulnerable adults from abuse, neglect or financial exploitation, while respecting the rights of adults with capacity to self-determination.

Adult Protective Services is a managed service that provides intake, investigation, and assessment of referrals of abuse, neglect and financial exploitation of impaired vulnerable adults who live in the community. 
APS serves individuals 18 years and older who, due to physical and mental impairments:

  • are unable to protect themselves from abuse, neglect, financial exploitation or other harm
  • have no one available who is willing and able to assist responsibility.

NYS Office of Children's and Family Services - Adult Protective Services

Information for Professionals in the Law Enforcement Community , Health care Community or Financial community can visit the following webpage for additional information