Health Insurance Information Counseling and Assistance Program (HIICAP) volunteers assist clients with Medicare and related health insurance decisions, enrollments and problems, and provide general support to the HIICAP program as needed. Senior Medicare Patrol Program (SMP) volunteers help clients identify and report Medicare fraud and abuse. Initial and ongoing trainings are provided and a background check is required.
Become a Certified Volunteer
Certification is required, and certification preparation is provided for those providing HIICAP counseling. The department's staff provides training and supervision. Volunteer hours are flexible. Volunteer opportunities exist for college students and adults.