Home Energy Assistance Program

NYS Home Energy Assistance ProgramThe Chemung County HEAP Department is currently housed in the Human Resources Building as part of the Chemung County Department of Social Services Division. The Human Resources Building is located at:425 Pennsylvania Avenue
Elmira, NY 14904

Anyone interested in the Heap Components below, can find out more information on the requirements for each of the programs by utilizing the My Benefits link, or by calling and leaving a message on the HEAP line at 607-737-5368 for further guidance.

Regular Heap Component

If you are an individual who incurs a heating cost, or has a shelter expense with Heat included and are found eligible for this component, a Regular Heap benefit can help decrease your energy costs.

This component opens on November 1st, 2023.

Emergency Heap Component

If you are an individual who incurs a heating/electricity cost with a vendor, the account in your name, and you are in threat of losing heat/electricity (or have lost heat/electricity) and are found eligible for this component; an Emergency Heap benefit can prevent the loss of or restore your heat/electricity.

This component closed on April 28th, 2023.

Clean & Tune Component

If you are an individual who is a homeowner and are found eligible for this component, the Clean and Tune benefit can help clean and tune your primary heating equipment. This is a general maintenance benefit with the primary goal being to clean the equipment or resolve minor repairs.

This component opens on October 1st of each year, and runs through September 30th of the following year.

HERR Component

If you are an individual who is a homeowner and are found eligible for this component, the Heating Equipment Repair and Replacement (HERR) benefit can help repair or replace your furnace, boiler or other direct heating equipment necessary to keep your home's primary heating source working.

This component opens on October 1st of each year, and runs through September 30th of the following year.

Cooling Component

If you are an individual who needs help with cooling assistance, have received a Regular Heap benefit greater than $21 during the 2022-2023 Heap Season, live in government subsidized housing and received a Regular Heap benefit equal to $21 during the 2022-2023 Heap season, or are in receipt of Temporary Assistance or SNAP, you may be eligible to receive an air conditioner (or fan) if you meet the following criteria: Are 60 years or older,  have a child under six in the household, or have a medical condition worsened by heat and reside in an eligible living situation, do not have a working air conditioner as determined by a vendor, and have not received a Heap funded air conditioner in the past five years.

This component closed effective 7/14/23